A care home is at risk of closure after it was rated inadequate for the second inspection in a row.

Health watchdog the Care Quality Commission (CQC) found that staff at 68 Great North Road, Highgate, did not support residents in their best interests.

The care home, which is run by Haringey Association for Independent Living (HAIL), was inspected on October 26 and November 16 last year after it was rated inadequate in April 2022. It will now remain in special measures.

The latest inspection found that the service’s care was still “below standards people have a right to expect”, although it had “responded effectively” to some areas previously highlighted as needing improvement.

One incident criticised by the inspection team involved a resident who had been left in bed with no personal care provided and no evidence of being supported to change position for seven hours.

The same resident was also given their evening meal in bed, despite their guidelines stating they should be upright in their wheelchair to eat.

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However, inspectors did note that there were “some positive caring interactions where staff were kind and supportive” to residents.

Debbie Ivanova, CQC’s director for people with a learning disability and autistic people, said: “We previously told HAIL where it needed to improve the care it provides to people at HAIL - Great North Road.

“While there were areas where it responded positively, it is unacceptable that the service’s care continued to be below standards people have a right to expect.

“We’ve reported our findings to HAIL, so it knows where it must make improvements to ensure people receive better care.

“If our next inspection finds adequate progress hasn’t been made, we won’t hesitate to take further action.”

Paul Allen, CEO of Haringey Association for Independent Living (HAIL), said: “We take the CQC report extremely seriously.

“HAIL is committed to ensuring the best outcome for our service users is achieved under these very difficult circumstances and we will be working with the London Borough of Haringey and other stakeholders to ensure this happens.”

The CQC said that it would inspect the home again in the coming months and added that if improvements were not made, further action would be taken. This could include requiring the home’s closure.